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Welcome to the shopinborneo website. This site is owned and operated by Chanteek Borneo Sdn Bhd (1266223-A). Please read the following Terms and Conditions carefully before using this website.

You access to and use of the service is conditioned on your acceptance of and compliance with these Terms. This Terms and Conditions apply to all visitors, users and other who access or use the service.

By accessing or using the service you agree to be bound by the Terms. If you disagree with any part of the terms then you may not access the service

PRICES

All product prices listed are in Ringgit Malaysia (MYR). shopinborneo.com may offer options to transact in different currencies. Prices are subject to change without prior notice. Prices charged for purchases on this website may be different from the price charged in our store. The prices charges are applicable to the date that you confirmed or place your order.

PRODUCT

All images of the products displayed on the site for illustration purposes in order to help customer to recognise the product only. The actual size, dimension and colour of the products may differ.

PAYMENT TERMS

We accept payment by Bank Transfer or iPay88. Full payment in respect of an order must be made upon the placing of the order. Kindly provide payment receipt once payment made. Cancelled orders cannot be reserved and shopinborneo.com not be liable with respect to any delay of payment process.

If your payment cannot be processed, the order will be not accepted and you are advised to resolve any problem in order to continue with the order. We reserve the right to change the payment terms for any order without prior notice.

DELIVERY

All shipment are made from Chanteek Borneo Sdn Bhd, Tamparuli, Sabah. The shipping days is based on how far you located away from Chanteek Borneo Sdn Bhd.

All orders within Sabah, Sarawak and Semenanjung Malaysia are shipped using Pos Laju and international shipment with DHL Express. 

Delivery will take 4 - 14 business days after the order has shipped. 

Shop In Borneo use DHL On Demand Delivery (ODD). Whilst the shipment is en route, customers can use On Demand Delivery to choose from the following options:

Collect from a DHL Service Point
No more waiting at home unnecessarily. Customers may collects the parcel from a DHL Service Point nearby.

Schedule the delivery
Customers may selects a delivery date that best suits them.

Signature waiver
Gives DHL permission to deliver the shipment without signature in the absence of customer.

Delivery to neighbours, reception or security
Gives DHL permission to deliver the shipment to neighbours, reception or security.

Delivery to another address
Gives DHL permission to deliver to an alternative address (such as work, family, school etc.).

Waiting time for holidays
If customers is on holiday, we can hold the shipment for you for up to 30 calendar days.